The background screening landscape and digital onboarding solutions are constantly evolving. With new technologies in play and regulations being amended from time to time, it becomes tough to be compliant and efficient at the same time. Background verification companies are trying to change that with their automated digital onboarding solutions.
Digital onboarding has become unavoidable, primarily due to the onset of the pandemic. Even now, most companies continue to offer remote or hybrid working even though restrictions have been lifted and employees can come back to their offices. This means that virtual communication and virtual ways of performing official activities have become core to a company.
Digital onboarding generates innovative avenues to connect with applicants in engaging and inefficient ways. Employees can finish their hiring paperwork, analyse the company policies, and become versed with their job profile digitally. However, this also has a downside.
Remote digital onboarding can result in high failure rates and increased attrition. Employees may feel vulnerable and unsupported when they start a new role. A poor digital onboarding solution brings down the morale of the new hire and makes them unproductive, but it also leads to more people leaving the firm, resulting in increased costs, efforts, and time wasted. They can then speak ill of the firm, dampening any bright prospects.
Here is what you can expect with digital onboarding to be excellent in 2022
The entire idea of digital onboarding is to ensure that the new hire does feel a disconnect; they should feel like they are a part of the team from Day one. This can be achieved by reproducing some basics of the in-office onboarding process and adopting them in the digital setting.
Connect the new joiners with their colleagues: When onboarding someone, they should be introduced to their teams and the people they work with. When a person joins a company, they have an orientation, get presented to various stakeholders they will be working with, and, in general, are more exposed to their teams. It is essential to connect new joiners with their colleagues by setting up an introductory video call or encouraging the current team members to reach out to the new hire via instant message, or adding them to the team WhatsApp/ IM group.
Assign a ‘buddy’: A buddy is a colleague who can guide the new hire during the onboarding process. This buddy becomes the first point of contact for the applicant if they have any general queries. The buddy guides them through onboarding responsibilities and gives feedback on their progress.
Please make the necessary and required resources available to the new hire to carry out and complete their onboarding jobs: The recruit will be more confident and equipped to hit the ground running. The will ensure productivity from day one due to their level of comfort. Since they have better access to people and the resources they need to carry out tasks, they are likely to be more satisfied and productive.
By ensuring these processes are in place, you eliminate the challenges faced during digital onboarding. These considerations will resolve information overload, feeling lost and isolated, lack of information and resources to carry out the tasks, no one to rely on and ill effects of not communicating the company policies.
