A restaurant is supposed to be a place where you can relax, enjoy good live music in Sorrento, food and company. But sometimes that’s not the case. The restaurant experience can be ruined by poor food, slow service or even rude staff. An awesome place to eat is an important part of a city’s identity. It’s a place where people can relax and enjoy their time off work, or even work out the kinks on their lunch break.
But how do you ensure your restaurant is as awesome as it can be? Here are 7 things you can do to improve your restaurant experience:
- Keep it clean and orderly
Cleanliness is always important when you’re serving food — especially in a restaurant that serves food that doesn’t come with a dishwasher. And while it might not seem like it, maintaining cleanliness at all times is key to keeping customers happy.
- Talk with guests about their experience
When someone goes into a restaurant for the first time, they want to know what they should order and where best place to sit so they can enjoy the whole experience from beginning to end without any distractions from waiters walking around or tables being knocked over by their neighbor’s elbows during mealtime. So, make sure that everyone knows what you’re going for and how excited you are for them to come back again!
- Ask for Feedback
When you go out to eat, you expect it to be good. When you go to a restaurant and the food is not good, you expect it to be fixed. But when it comes to customer service, we’re not so sure that happens.
You might think that asking for feedback is awkward or uncomfortable, but it doesn’t have to be. Here are three ways you can ask for feedback:
Have a question or issue? Ask your server if they can help resolve your issue. They may even offer free dessert as a way of saying “thanks!”
Ask your server if they can recommend something on the menu that you should try next time around. You will likely be surprised at how many people will respond positively if they know someone else has enjoyed their food or experience firsthand!
If this isn’t an option (and sometimes it isn’t), ask your server directly how things went so far and what they would like from you in return for their service (you should always leave a tip).
- Smile When You Walk In
You’re already smiling at the door, but that doesn’t mean you should stop there. A smile can make someone feel warm and welcome, and it’s a great way to start off your day if they’ve been having a bad one.
- Introduce Yourself
If you’ve got a job to do, do it well and efficiently. Don’t hang around waiting for someone else to speak first — the last thing you want is for people to think you’re a pushover or lazy because they can see that you’re not really doing anything.
- Be Polite and Respectful
When someone says hello to you in a restaurant, they expect that you’ll reply with a “hello” as well. It’s not rude or weird to ask questions about how their day is going or what they like best about working there — after all, if they have time for small talk then there’s no need for them to be rude or short with you!
