While the world is well versed in digital transformation, Pakistan has also pushed the boundaries and made headlines in the digital space. Sadly or fortunately, we dare to say that a global pandemic has fueled this change. This is where Best Buy Mall (BBM) comes in: providing convenience and simplifying the process by digitizing businesses and connecting them with other businesses and consumers. BBM delivers it all! From ready meals to groceries, electronics to fashion apparel, their fleet delivers everything the customer needs – right to their door.
Wondering what exactly Best Buy Mall does?
The aim of this hyper-local digital shopping center is to connect local retailers with consumers, so that they can find everything under one roof. BBM does not replace traditional businesses, but helps existing brick and mortar stores go digital. The goal is to evolve with their customers and businesses and provide help where they are lacking. BBM caters to their needs and wants, whether they want to have their own independent website or be part of the BBM marketplace; everything is possible.
How is Best Buy Mall digitizing businesses?
From the beginning until now, BBM’s vision and mission has been to digitize the local businesses. In this way they bring the store to the front door of the customer. This was achieved by providing their partners with a complete digital transformation and solution. BBM offers everything from an ecommerce platform to a customer success center, as well as dashboards that can connect directly to their customer’s company websites. By sharing customer data with its partners, BBM is the first of its kind to offer a complete digital transformation to its customers, something that has not been done before on a comparable e-commerce platform.
BBM has not slowed down in its quest to get bigger and better, and is committed to improving their operations, consumer service and delivery model. Over the past two years, they have successfully built a hyper-local marketplace linked to numerous businesses. BBM offers its partners SaaS, LaaS, managed e-commerce, customer service, ERP and POS services. The app program, which is available on both iOS and Android, is easy to use, easy to use and ensures transparency in all steps of functioning.
What else, you may ask?
Well, to maintain an organized system for delivery guys and businesses, BBM has developed three apps. The BBM Business App, BBM Driver App and BBM Fleet Manager App all ensure smooth operation once the order is placed by the customer. Complete digital transformation and smooth last mile deliveries remain the ultimate goal for BBM and its business partners. That is precisely why it is important to create a digital model for orders, storage and customer data management. Each app focuses on managing and tracking the order, from the moment it is placed, to the compilation of the order and using a different platform for riders to track their own progress. BBM offers its partners a total solution.
The future for Best Buy Mall
As mentioned in the previous article, BBM has embarked on the journey to get bigger and better. BBM is also scaling up other businesses, such as Universal Kitchens, to expand and grow in international and local markets.
