It has recently been announced that Market Research Future (MRFR) has released an extensive report entitled “Global Market by Deployment and by End-User – Forecast 2030”. A global market of USD 10.46 billion is expected to be reached by 2030, which is a substantial growth rate. During the evaluation period (2020-2030), it is estimated to grow at a CAGR of 13.6%.
Mobile WFM Market Overview
There is significant growth potential in the market for mobile workforce management. To manage remote workers, global organizations are integrating mobile work order management software solutions and related services into their systems at an increasing rate. For employees who frequently travel between offices, technology has made it possible for them to be able to work remotely. As mobile workforces operate from different locations worldwide and are connected via the internet, the demand for remote work environments is expected to rise exponentially with the increase in mobile workforces.
With mobile workforce management (MWM), organizations can utilize the best talent according to the requirements of their organization. To maximize the effectiveness of your business systems, mobile workforce management solutions and services should be integrated into your business processes. A good mobile workforce management system will provide an organization with remote access to its software applications and data as long as it has high-security support.
The Mobile WFM Market’s Top Key Players are:
- SAP SE (Germany).
- ServiceMax (US).
- Verizon Wireless (US).
- Actsoft Inc. (USA)
- FeedHenry/ Red Hat Inc.
- MobiWork LLC (USA)
- Pegasystems Inc.
- ProntoForms Corporations Canada
- ServicePower Inc. (UK), Sprint Corporation (US).
- TeleCommunications System Inc.
- Zuper (US)
- Among others.
Using the latest technologies and streamlined workflows, it can monitor, track, and analyze remote workers’ performance while providing customer service or support. A mobile workforce management system allows businesses better to align their staffing needs with evolving business needs, pay their employees accurately, and ensure compliance with regulations. Adding the MWM system to an organization can lead to greater employee engagement.
It has become apparent to many businesses that mobile workforce practices have many benefits. Both employees and business owners feel the benefits of flexible working environments. When employees are mobilized, they will have a better experience. As a result of working remotely, workers report higher productivity, a more positive attitude towards work, and a more harmonious work-life balance.
The use of mobile workforce practices can help employees reduce their stress levels and expenses, which will, in turn, result in fewer days lost to sick leave and greater productivity. You can also achieve better customer service with flexible working environments, reduce real estate costs, increase business continuity, eliminate commute times, expand the talent pool, and encourage diversity by creating a flexible working environment.
Mobile workforces must use efficient processes and systems to provide customers with services and products. Mobile workforce management (MWM) solutions provide unique tools and processes to empower employees who work from various locations around the world. It has been proved that mobile workforce management improves remote workers’ productivity, efficiency, and satisfaction.
Industry Trends
It is common practice for small and medium-sized businesses to use field service software solutions for mobile workforce management to improve their business operations, increase collaboration, increase productivity, and reduce work requirements. MWM solutions positively impact the market growth in the retail, IT & telecom, and BFSI sectors, and it is not only because the number of enterprises has increased.
The market value is also rising because companies are investing more in modern, real-time management tools, and demand for MWM solutions is increasing. Many businesses are investing in cloud based MWM software to allow their employees to access a wide range of applications and systems from anywhere in the world.
Segments Mobile Workforce Management Market Segments
Among the topics covered in the report are deployments, tools, end-users, regions, and regions. IOS, Android, and MySQL can be sub-segmented as part of the tool segment. It is possible to sub-segment the deployment segment into the cloud, on-premise, and other types of deployments. A sub-segment of the end-user segment can be divided into BFSI, logistics and procurement, communication and manufacturing, and other subsectors. We can further sub-segment the region segment into the APAC, the Americas, MEA, Europe, and Rest-of-the-World segments.
Mobile Workforce Management Market Regional Analysis
Mobile workforce management is a market that is dominant in North America. The growth of the MWM market is largely attributed to the increasing use of MWM services and advanced technologies such as cloud computing, machine learning, and artificial intelligence. With the increasing use of mobile workforce management platforms and the growing need for remote workforce management that improves operational efficiency, the market is expected to be boosted in the coming years.
In addition to the United States, the European market for mobile workforce management software is also expanding rapidly. In the region, the market share of mobile workforce management software is being boosted by an increase in the use of such software by businesses of all sizes and the widespread adoption of digital workplace solutions by enterprises of all sizes. The growth in demand for and the adoption of cloud based MWM models in the region is also supporting the growth in MWM market revenues.
The mobile workforce management industry is booming in the Asia Pacific region. There is tremendous potential for revenue growth in the region as more and more businesses look to automate their workforce management processes. In addition to the rapid growth of cloud technologies and increased strategic partnerships and investments by regional players, the value of the MWM market is also increasing due to the rapid growth of cloud technologies.
Mobile Workforce Management Market Competitive Analysis
In the mobile workforce management market, many product launches and successful implementations are taking place. To increase their market share, market players use strategic approaches such as collaborations, mergers and acquisitions, and product launches to increase their market share. An increasing number of industry veterans are making strategic investments to drive their research and development activities, as well as plan for continued expansion in the future.
There was an announcement from Util-Assist on September 26, 2022, that SEW had entered into an agreement with Util-Assist to develop mobile workforce experience platforms (WX) powered by AI/ML, and utility customer experience platforms (CX) powered by AI/ML. By focusing on customer-centricity and field service excellence, as well as driving sustainability, this collaboration will promote the digital transformation of utilities by increasing customer centricity and improving field service capabilities.
It is part of the agreement that Util-Assist will provide its clients with system integration services as part of the agreement. It also involves implementing SEW’s Smart Customer Mobile, Smart Mobile Workforce, and Smart-iQ, an AI/ML analytics platform, as well as the implementation of SEW’s Smart-iQ. The unique integration of utility systems with meter-to-cash automation will provide utilities with reliable ways to transform the relationship between the customer, and the worker, given that it will offer industry-leading digital customer experience platforms.
