Legally operating online pharmacies are often lined up with unauthorized sites that sell counterfeit pharmaceuticals, potency medications, unsafe weight loss preparations, or anabolic steroids.

Taking these medications can have serious health consequences. However, protecting yourself from this is worth verifying the site before making a purchase. And it can be done quickly – here’s a quick guide.

What legal conditions must a legal pharmacy meet?

  1. A mail-order pharmacy must operate through a brick-and-mortar pharmacy. If it sells exclusively via the Internet, then it should arouse suspicion. It cannot be opened in a rented warehouse, garage, or at home. To check it, you should look for the address of the stationary pharmacy on the website; it is usually given on the Contact or about the company page. Sometimes you can get this information on their social platform pages.
  2. Each online pharmacy must put on its website the data of the relevant Provincial Pharmaceutical Inspector (including the name of the body, physical address, e-mail address, telephone or fax number) – look for this information in the Contact, About the company or on a specially created a subpage for this purpose.
  3. Each pharmacy must have a business license and information about it on its website. On the website of a legal e-pharmacy, there must be a reference to the National Register of Permits for Running Public Pharmacies, Pharmacy Points, and the Register of Consents Granted for Operating Hospital and Company Pharmacies. Usually, the link directs you to the list’s main page or information about a specific pharmacy.
  4. In accordance with the latest regulations, which entered into force on May 3, 2015, an online pharmacy should place on its website a common European Union logotype linked to a record in the list of pharmacies in the Healthcare Information Systems Center, where you will get information about the conducted pharmacy.
  5. On the website of an internet pharmacy, there should be a reference to the GIF’s Public Information Bulletin, which contains information on the regulations governing mail-order sales in Canada, on a common logo, and the risks associated with the purchase of medicinal products on the Internet.
  6. A legal pharmacy must ensure that the patient is on call by a pharmacist during the pharmacy’s working hours and 2 hours after the expected delivery date, which is in practice between 9.00 am and 7.00 pm.

Be careful if:

  • the pharmacy does not provide a telephone number;
  • the pharmacy only provides a mobile phone number;
  • no means of getting through to the pharmacy;
  • after calling the pharmacy, you cannot get advice on the use of the drug (ask a few questions about the use of the product – the pharmacist should answer them quickly and professionally).

What else should you pay attention to?

Legal online pharmacy:

  • provides the full name of the company and the address of its registered office on its website;
  • offers many contact options – telephone, e-mail, skype, or live chat; if only the contact form is visible on the website – it should raise suspicions;
  • has at least several thousand products on offer – it does not happen that a reliable e-pharmacy sells only potency preparations or slimming drugs and does not sell prescription drugs (RX drugs) delivered to your home;
  • does not sell its products through advertisements on internet forums or classifieds websites;
  • does not sell potency drugs (e.g., Viagra, Cialis, Maxigra, Levitra, Kamagra), slimming preparations (e.g., Zelixa, Adipex, Meridia), and anabolic steroids online.


Canada Drugs Direct is a legally certified online pharmacy where you can shop drugs of quality. Various drug types are available in this online pharmacy, and delivery is always quick.

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